At Neon Devices, we collect and manage user data according to the following Privacy Policy.
COLLECTION AND USE OF YOUR DATA
We collect information you provide directly to us. For example, we collect information when you create an account, subscribe, participate in any interactive features of our services, fill out a form, request customer support or otherwise communicate with us. The types of information we may collect include your name, email address, postal address, credit card information and other contact or identifying information you choose to provide.
We collect anonymous data from every visitor of the Website to monitor traffic and fix bugs. For example, we collect information like web requests, the data sent in response to such requests, the Internet Protocol address, the browser type, the browser language, and a timestamp for the request.
We also use various technologies to collect information, and this may include sending cookies to your computer. Cookies are small data files stored on your hard drive or in your device memory that helps us to improve our services and your experience, see which areas and features of our services are popular and count visits. We may also collect information using web beacons (also known as “tracking pixels”). Web beacons are electronic images that may be used in our services or emails and to track count visits or understand usage and campaign effectiveness.
During our registration process, we ask you for personal information such as, your name, e-mail address, billing address, delivery address, contact numbers, payment information, password and date of birth (optional) which identifies you and enables us to communicate with you.
- We will invite you to tell us your interests, or information about you, so that we can make our communications relevant and interesting. This may include information such as your brand preferences, or the type of technology you like. It is up to you whether or not you provide us with this information.
- When you order goods [and services] from Tetra Choice Shop we will carry out credit-checking enquiries about you. To do this we will provide some of your information to credit reference agencies.
We will use your personal information for the following purposes:
- To send updates regarding the status of your orders
- To process your order
- To improve the content, design and layout of the Neon Devices Shop website and to facilitate knowledge management
- To understand the interests and buying behavior of our registered users
- We monitor and record our communications with you, including e-mails and telephone conversations. Information collected may then be used for training purposes, quality assurance, to record details about the products/services in which you’re interested, and in order to meet our legal and regulatory obligations generally.
- We sometimes use other companies to provide services to you or to provide services to us. To enable them to do this, we may need to share your personal information with them. When we do so, these companies are required to act in accordance with the instructions we give them and they must meet the requirements of the Data Protection Act to keep information secure.
Sharing of Data
We don’t share your personal information with third parties. Aggregated, anonymized data is periodically transmitted to external services to help us improve the Website and service. At Neon Devices we are committed to protecting your privacy. We want to make sure that the information you choose to share with us is kept safe and secure, and in compliance with applicable laws and regulations. We never share your personal information with any third-party companies or organizations. However, we may aggregate and anonymize data before transmitting it to external services, such as Google Analytics and Adobe Analytics, in order to help us better understand how our customers use our Website and services.
We also use social buttons provided by services like Twitter, Google+, LinkedIn and Facebook. Your use of these third party services is entirely optional. We are not responsible for the privacy policies and/or practices of these third party services, and you are responsible for reading and understanding those third party services’ privacy policies. Any information that you provide directly to them is subject to their respective privacy policies and your choices, including opt-out options, regarding how your information is used by those third party services. We are not responsible for the accuracy, relevancy, copyright compliance, legality or decency of material contained in third party services. We have no responsibility to update, modify or amend any information provided by any third party service. We are not liable to you or any third party for any decision made or action taken by you in reliance on such information.
YOUR RIGHTS
Once you have registered with Neon Devices Shop, you can review your personal information at any time to ensure it is correct and current on the “My Account” section of the Neon Devices Shop website. You will be able to update, correct, change or delete inaccurate details. You may also change your marketing/communications preferences here. Please note however that if you opt out of receiving marketing material you may continue to receive mailings for a short period while your change is being processed. You have the right to ask us what personal data we hold about you and you may need to contact our customer service team for full details. We take appropriate technical and organization security measures to protect your personal information and ensure that it is processed fairly and lawfully. Neon Devices Shop uses industry standard practices to safeguard the confidentiality of your personal information, including “firewalls” and Secure Socket Layers. We do not transfer your personal information outside of [Company Name] Shop without your consent. We follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorized access. We do not store customer’s credit card information in our systems. We take appropriate steps to ensure that the information disclosed to us is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used.
SECURITY
We take reasonable steps to protect personally identifiable information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. But, you should keep in mind that no Internet transmission is ever completely secure or error-free. In particular, email sent to or from the Sites may not be secure. Therefore, you should take special care in deciding what information you send to us via email. Moreover, where we have given you (or where you have chosen) a password which enables you to access certain parts of the Sites, you are responsible for keeping this password confidential. You are solely responsible for any and all activities that occur under your account. If you become aware of any unauthorized use of your account or password, please contact us immediately.
CHANGES TO THE PRIVACY POLICY
We may make changes to this Privacy Policy from time to time, so we encourage you to review the policy periodically. If we make material changes to our practices regarding the collection and/or use of personal data, we will advise you of the changes in a conspicuous manner and by either posting an announcement on our website or sending an email to the address we have on record for you. Any use of personal data that is collected after the date of this announcement will be subject to the amended Privacy Policy. Additionally, if you do not agree to the changes in this Privacy Policy, you may withdraw your consent as specified in this Policy.
